HOSPITAL UPDATE

Garfield County Hospital District’s (GCHD) Employee Advisory Committee (EAC) is proud to announce Caroline Moore as their first Executive Member of the Year. Caroline is the Executive Administrative Assistant to the Co-CEOs and Board of Commissioners. She is also the Public Records Officer for the District. She was nominated by the staff as being a dedicated devoted employee of the executive team with an encouraging spirit and helpful attitude.

As a native of Garfield County, Caroline was born and raised in Pomeroy, Wash., and lived on the family homestead built by her great grandpa, Alfred Shelton. She graduated from Pomeroy High School in 1982 and married Mike Lueck later that year. As a newly commissioned 2nd Lieutenant in the Marine Corps, Mike was stationed at Whitening Field in Pensacola, Fla., attended flight school and become a UH-1N “Huey” helicopter pilot. For the next 15 years, Caroline devoted her time to her husband and three sons and was very involved in the Officer’s Wives Committees, squadron events, and taught piano lessons while stationed at the military bases of Camp Pendleton, Calif., and Quantico, Va. After Mike’s passing in 1997, Caroline and her young boys moved back to her hometown to be near her family and friends. She later met Steve Moore, a native of Pomeroy, in their church worship band, and the two were married in December of 2000.

Caroline’s first attraction to the medical field began when her sister, a radiology tech in the Valley, suggested she might enjoy a career as a medical coder. She pursued classes at WWCC and earned her Medical Billing and Coding Certificate in 2001 in addition to a Transcriptionist Certification. While attending college, she worked part-time as a receptionist for the optometrist at Costco.

In March of 2003, Caroline became employed at GCHD in the front office admitting patients and helping in Medical Records Department. Because of her transcription training, she was soon utilized in that capacity and became the first full-time transcriptionist for the hospital and Pomeroy Medical Clinic. After serving seven years in this position, she transferred to be the Clinic Receptionist for one year and later became the assistant to the Directors of Social Services’ and the Activities’ departments.

In April of 2012, Caroline was hired at Saint Joseph Regional Medical Center as a receptionist in a busy Internal Medicine Clinic but within a year was recognized for her knowledge in coding and was promoted as a medical coder in the Billing Department. For the next four years, she gained experience in a variety of specialties including Family Practice, Internal Medicine, Neurology, Pulmonology, and Mental Health. “I really enjoyed coding and fitting all the pieces together to capture the highest reimbursement.”

After five years, she returned to Garfield County Hospital District as the Executive Administrative Assistant. “Caroline is a fantastic, happy, uplifting team member who always has smile on her face and is ready each and every day to be the best.” Her hard work and dedication have not gone unnoticed. A newly hired employee stated, “From the first day I worked here, she made me feel welcome and part of the team. She sincerely cares about the success of our hospital and the employees who work here.”

When asked what the favorite part of her job is, she stated, “I love my job and the variety it offers, and most of all the staff. I could not ask for better work environment. We have the hardest working, most dedicated employees, Board members, and Administrators and they are all a joy to work with. To be able to work in my own hometown and this wonderful community is the best. I am truly blessed!”